In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important addition to the personal and occupational library of anyone in reference services, this book discusses the origins of reference service, its founding principles, the pleasures and pitfalls of

Combines theory and practical advice to address public library policies, procedures, resources, and human relations in a clear manner. "Expect future editions of this eminently readable, yet well-documented text." —LIBRARY JOURNAL

The subject of the use of social media has renewed interest because of the impact that it had on the last U.S. presidential election and the impact that social media networks will have on subsequent elections. As guides in the information world, it is thus important that librarians be well

This book, first published in 1995, helps librarians develop skills and strategies to cope effectively with the myriad changes affecting their profession due to the rapid evolution of technology. Informative chapters address the impact of technology on libraries, scholarly communication, vendors, and the publishing industry. They analyses managing change, managing

Provides insight into the many different areas of expertise that are required in a good manager.